Data protection statement
Introduction to our cookie policy and privacy policy
The General Data Protection Regulation (GDPR), which entered into force on 25 May 2018, replaces previous data protection laws and gives you as an individual more rights. It also sets more obligations for organisations that store your personal data.
One of the rights is the right to access information, which means that we need to inform you more than before about how we use, share and store your personal data.
Cookie policy
This website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when browsing our website and also allows us to improve the website.
By continuing to browse the website, you consent to our use of cookies in accordance with this policy.
1. Information on cookies
A cookie is a small file consisting of letters and numbers that, if you agree to its use, is stored in your browser or on the hard drive of your computer or device. Cookies contain information that is transferred to your hard drive.
The cookies we may use can be divided into the following categories:
- Essential cookies: These are cookies that are necessary for the operation of the website. This includes cookies that allow you to log in to parts of the website.
- Analytical cookies: These cookies allow us to recognise and count the number of visitors to the website and to see how they move around the website when they use it. This helps us improve how the website works by, for example, ensuring that users find what they are looking for easily.
- Third-party cookies: These are used by third-party providers (e.g. Google) to make their services work correctly, such as Google Captcha in forms or Google Maps. Some third-party providers use their cookies for advertising purposes. We have no control over these cookies and provide a link to the third party's privacy policy where you may have the option to opt out of their data collection.
2. The cookies we use
We use the following cookies:
- Category – Cookie name – Purpose
- Necessary cookies – PHPSESSID – Necessary cookies enable core functions. The website cannot function properly without these cookies and can only be disabled by changing your browser settings.
- Necessary cookies – ci_session – Necessary cookies enable core functions. The website cannot function properly without these cookies and can only be disabled by changing your browser settings.
- Analytical cookies – "_ga", "_gat", "_gid" – Analytical cookies for us to improve the user experience based on your page viewing experiences.
- Required cookie token – Unique ID to quickly display a specific order, allowing the customer to access this information without the need for the customer to log in.
- Please note that third parties (including advertising networks and providers of external services such as web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
3. How to block cookies
You can block cookies by activating the setting in your browser that allows you to refuse all or some cookies. Click here for instructions for your specific browser.
However, please note that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website or use the functionalities contained therein.
Data protection statement
This privacy policy has been created to inform you of the extended rights you have in relation to the data we hold about you and the legal basis on which we use it.
Who is GAH GmbH?
The GAH Group was founded in 1993 to provide world-class solutions for the ever-changing requirements of the heating, refrigerated transport and water control industry.
What data will we store and when?
In order to work effectively, we need to store the following types of personal data:
- Contact details for enquiries about our products and services
- Contact details when placing the order (delivery and billing address)
- Contact details if you submit a complaint
- Contact details in connection with product recalls (data is stored for the product's warranty period)
- Details regarding a job application
- Data that you have consented to share with us
- Data you provide if you have chosen to participate in a survey
- Data related to viewing or using our website (e.g. cookies, email and password)
- Data related to the use of social media platforms (e.g. Facebook, Twitter/X)
Your consent shall of course be obtained. If you do not allow the use of personal data, this may affect our ability to provide our products and services.
Data is only passed on if consent has been obtained or if we are obliged to do so by legal obligations (e.g. fraud prevention).
Managing your personal data
- You can request more information at any time or perform one of the following actions:
- Request access to the personal data we hold about you (this may be subject to a charge)
- Request that your personal data be updated or corrected
- Stop the use of your personal data
- Change your consent regarding your personal data
Changing website information (unsubscribe)
In case of any of the above questions, please contact GAH by email at mail@GAH.co.uk
Note: we will only process a request once we have confirmed your identity.
Links to other websites
Our website may contain links to other websites of interest; however, you should note that we have no control over them and therefore cannot be responsible for the protection and confidentiality of information that you provide when visiting these websites. Such websites are not subject to this privacy policy and you should exercise caution and read the privacy policy applicable to such websites.
Data concerns
If you have any concerns about the way we use your personal data, you can contact the Information Commissioner's Office (ICO):
Phone: 0303 123 1113
Online: www.ico.org.uk/concerns